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Employee monitoring: When IT is asked to spy

By Tam Harbert

Computerworld - It's 9:00 in the morning, or 3:00 in the afternoon, or even 10:00 at night. Do you know what your users are up to?
More than ever, IT managers can answer "Oh, yes" to that query.

As corporate functions, including voice and video, converge onto IP-based networks, more corporate infractions are happening online. Employees leak intellectual property or trade secrets, either on purpose or inadvertently; violate laws against sexual harassment or child pornography; and waste time while looking like they are hard at work.
In response -- spurred in part by stricter regulatory, legal and compliance requirements -- organizations are not only filtering and blocking Web sites and scanning e-mail. Many are also watching what employees post on social networks and blogs, even if it's done from home using noncompany equipment.

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